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Seeing a charge from "casacrft" on your transaction history
"casacrft" will be listed on your billing or bank statement when you purchase something from "casacrft" or its parent company. It can also appear when a subscription is renewed or if a family member makes a purchase from "casacrft" or its parent organization.
If you’re still having trouble identifying the charge
Cannot locate a corresponding charge at casacrft.co? Check to see if you made the purchase using a different account or if someone in your family ordered an item from casacrft.co.
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Review your email for phrases like "Thank you for your purchase" or "Order summary".
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Search for a receipt that matches the total on your billing or bank statement.
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In the email receipt, identify the sender and check the domain associated with the email. Example, "support@DOMAINWEBSITE.com"
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Visit the website of the store to confirm if you recognize it.
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If you find the website familiar:
- Check the top of the website and click "Contact Us"
- Scroll down to the footer and click on "Submit a Ticket"
Contact casacrft Support
If you checked the domain's website above and your emailed receipts and you're still not sure why you were charged, contact casacrft Customer Service.
WE'RE HERE TO HELP!
If you require further assistance, submit a ticket here. We will respond within 48 hours.